I have just experienced fantastic customer service from the team at Real Christmas Trees Melbourne. Every interaction I have had over the phone and online has been easy and there was nothing I requested that was a problem. I have been buying fresh Christmas trees for 8 years now and I have to say this one has been by far the best. I was a little hesitant at first because the trees are a little more expensive than those I've previously purchased at the likes of Bunnings, florists and fruit and veg shops. BUT it lasted for 8 weeks through hot Melbourne weather and fragranced the whole house until I took in down in January. And the best part of all....they PICK UP THE TREE!!! That was worth every extra cent I spent on it.
It was our first time getting a real christmas tree. Real Christmas Trees Melbourne made it so easy. I would recommend anyone looking for one to try these guys out.
Really great and professional staff! Tree pick up was done nicely despite me failing to bring it out on the street on time. Highly recommended tree and service!
Can not fault service or professionalism of the company. At every step of the way it was an easy transaction. Delivery was as requested, tree was of superb quality and pickup was also as requested. Any minor problems were dealt with promptly and to our satisfaction.
I had a very positive experience with real christmas trees. The ordering was easy, the delivery was on time and easy. The best part for me was the pickup. I watched as my neighbours attempted to put their trees in the green bin, and when this was unsuccessful, left their trees on the nature strip for the past 2 weeks. i put mine out in the morning, and it was gone when I returned. thank you real christmas trees, it has been a very positive experience for me.
Beautiful healthy tree delivered and put up when they said they would. They also offered a free pick up after Christmas.
Bought a great tree last year, but alas it didn't live to this Christmas, so we're back to buy another one this year... highly recommended.
Such an easy way to organise our Christmas tree this year. No need to worry about cleaning out pine tree bits from our car. Our tree will be delivered and set up and we have also already organised pick up in early January. All organised on my mobile online. Wow! Thank you.
One of the easiest purchases I have made. Excellent customer service and recommend it to anyone.
Very easy to use and great customer serves! The guy I spoke on the phone was very friendly and helpful. Their serves is quick and smooth, The tree was delivered on time.Definitely I come back next year. Thank you!!
I got my first real Christmas Tree delivered to my door - very happy with the whole buying experience.
This is so much better than a fake plastic tree! Looks much more authentic and has a very natural and fresh smell, can't wait to decorate it. Delivery was quick and the guy set the whole thing up, thanks so much Real Christmas Trees!
Never seen Christmas trees like this, very friendly service easy to use website. Will be ordering next year. Thanks and Merry Christmas!
Quality Christmas tree purchased last season. Delivery and service is fast and will ordering a fresh christmas tree this season.
I have ordered my first Christmas tree in Australia, from Real Christmas Trees Melbourne and they made my experience even better! Very firendly and professional staff, easy to order, easy to pay. My Christmas tree was delivered to my door as it was discussed over the phone. It is really fresh and smells amazing!
Hey we just received our Christmas tree and it's brilliant thanks guys. Looks full and fresh and makes our lounge smell awesome! Our friends saw it and said they are gonna order one too.